Microsoft CRM 4.0 Sales
Microsoft Dynamics CRM 4.0 Sales module makes it easy to manage leads and opportunities, measure and forecast sales activity, track customer contacts, and automate the sales process—helping ensure a shorter sales cycle, higher close rates, and improved customer retention. View the MS CRM sales datasheet.
Microsoft CRM Sales: Get more leads and close more business
Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:
- Manage work more easily. Microsoft Dynamics CRM 4.0 delivers CRM functionality as a natural extension of Microsoft Office Outlook. Manage customer e-mail, appointments, tasks, and contacts from a single business application.
- Build better relationships. Use MS CRM to build a centralised, customisable view of your customer’s preferences, relationships, and activity history to better understand and meet their needs.
- Improve sales qualification. Spend time with the right leads and prospects. Establish consistent follow-up processes and automate sales activities with powerful system workflow.
- Increase sales success. Shorten the sales cycle and improve win rates with lead and opportunity management, automated lead routing, sales process management, and competitor tracking.
- Cultivate new sales. Use simple, wizard-driven sales and marketing tools in Microsoft 4.0 to keep your sales prospects and customers informed of new product and service offerings.
- Analyse sales performance. Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.
- Work away from the office. Access full sales functionality online or offline through Microsoft Outlook, or work from any location using the Web client or Microsoft Windows Mobile–based Pocket PC, or use Microsoft CRM mobile to access data remotely.
Microsoft CRM 4.0 Sales comes with improved ease of user
Encourage user adoption and enable people to work more productively by providing a CRM solution with a familiar, intuitive user interface. Microsoft Dynamics CRM 4.0 delivers CRM functionality and data as an extension of Microsoft Office Outlook so users can work in an environment they already use and understand.
See also:
Microsoft CRM 4.0 Marketing
Microsoft CRM 4.0 Service
Microsoft CRM 4.0 – what’s new