SalesLogix CRM White Papers

SalesLogix is one of the market leading CRM solutions today. Even though SalesLogix is a CRM solution, it also applies itself in the areas of Client Relationship Management, Dealing with Customers, Relationship Management, CRO, Enterprise CRM, Customer Relationship Management, Relationship Marketing, Customer Relationship Optimisation, Customer Relations, and Customer Care.

Below are some of the latest white papers for SalesLogix CRM:

Benefits of Sage SalesLogix Visual Analyser over OLAP New!:
Benefits of Sage SalesLogix Visual Analyser In-Memory Analysis over OLAP and Static Reporting Solutions

Sage SalesLogix Product Strategy and Vision
Organisations select a CRM solution to enhance their overall business performance. Based on our experience, most organisations consider five critical success factors when evaluating how a solution will optimise their business. The first is the overarching desire to obtain Customer and Business Insight. Second, to maximise user adoption it’s important the solution develop a reputation that Works the Way I Do. Third, to keep up with today’s work from anywhere at anytime the solution must enable a Flexible Workforce. Fourth, to achieve and maintain an acceptable Return on Investment (ROI) customers require a solution they can afford and Manage now and in the future. And finally, since the CRM solution is at the heart of a business there are many integration demands (e.g. back-office systems, external systems of partners, and Internet services), thus an effective implementation truly needs to be a System without Borders. Sage SalesLogix has built its strategy around these five core areas. This whitepaper will explore these five cores areas by examining the CRM market from the following points of view:

  • Current Market and Opportunities
  • Sage SalesLogix Today
  • Sage SalesLogix Vision


Sage SalesLogix Architecture, Customisation, and Integration

Integration for a Customer-Centric View
Integration for a Customer-Centric View. How to successfully integrate front- and back-office applications in your small- or medium-sized business

Data Synchronisation Technology for Mobile CRM UsersHow to successfully synchronise your data so mobile users can share up-to-date customer and sales information in the field

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